Privacy Policy

Privacy Policy. Protection of Personal Data in accordance with the GDPR
 

CALAF TRENCHING, SLU, in application of the current regulations on the protection of personal data, informs users that the personal data collected through the forms on the website https://calaftrenching.com are included in specific automated files of users of the services of CALAF TRENCHING, SLU.

The collection and automated processing of personal data are intended to maintain the commercial relationship and to carry out information, training, advisory, and other activities inherent to CALAF TRENCHING, SLU.

These data will only be disclosed to entities that are necessary solely for the purpose of fulfilling the objective described above.

CALAF TRENCHING, SLU adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing the former LOPD, as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

Users may at any time exercise the rights of access, objection, rectification, erasure, restriction, and portability recognized in the aforementioned Regulation (EU). These rights may be exercised by the user via email at: rgpd@calafgrup.com or by post at: Carretera de Manresa, 50, C.P. 08280 – Calaf (Barcelona). We may request documentation proving your identity where necessary.

Data Protection Officer contact details:
GRUPO ATICO34 SL – lopd-gdd@atico34.com

The user declares that all data provided are true and accurate and undertakes to keep them up to date, notifying CALAF TRENCHING, SLU of any changes.


Purpose of the processing of personal data:
For what purpose will we process your personal data?

At CALAF TRENCHING, SLU, we will process the personal data collected through the website https://calaftrenching.com for the following purposes:

  • To comply with the company’s commercial, labor, corporate, and accounting obligations.

  • To provide the contracted services.

  • For security purposes or fraud prevention.

  • To manage inquiries or contact requests received through the various channels enabled on the website.

  • To manage information collected through the whistleblowing channel enabled on the website, which will be processed for the purpose of managing and handling communications, complaints, or information received.

  • Where applicable, to send promotional information electronically.

We remind you that you may object to receiving commercial communications by any means and at any time by sending an email to the address indicated above.

The fields in these records are mandatory, and it is impossible to fulfill the stated purposes if such data are not provided.


How long will the collected personal data be retained?

The personal data provided will be retained for as long as the commercial relationship is maintained or until you request their deletion, and for the period during which legal liabilities may arise from the services provided. Likewise, the data will be retained as long as the data subject does not object to the processing or revoke the consent granted for the specific purposes for which it was provided.


Legal basis:
The processing of your data is carried out on the following legal bases: 
  1. Compliance with legal obligations applicable to CALAF TRENCHING, SLU, including legal, tax, accounting, or administrative obligations. Accordingly, the legal basis for processing data through the whistleblowing channel is compliance with a legal obligation applicable to the data controller, pursuant to the entry into force of Law 2/2023 of 20 February regulating the protection of persons who report regulatory infringements and the fight against corruption.

  2. The request for information and/or the contracting of services of CALAF TRENCHING, SLU, the terms and conditions of which will always be made available to you prior to any potential contracting.

  3. Free, specific, informed, and unequivocal consent, as you are informed through this privacy policy, which, after reading, you may accept by means of a declaration or a clear affirmative action, such as checking a box provided for this purpose.

  4. Legitimate interest, which constitutes the basis for responding to requests and/or inquiries submitted through the enabled contact channels, as well as for fraud prevention and ensuring website security. Likewise, legitimate interest supports the sending of communications where there is a prior relationship between the user and the entity.

If you do not provide us with your data, or if you provide them incorrectly or incompletely, we will not be able to process your request, making it impossible to provide the requested information or to contract the services.

Source of the data and method of collection

The personal data we process have been provided directly by you. If you provide us with data belonging to other persons, you guarantee that you have obtained their express consent and that you have informed them of the content of this Policy. You also release us from any liability arising from failure to comply with this obligation.

Recipients and International Data Transfers

We inform you that your data will not be disclosed to third parties unless necessary in the following cases:

  • Disclosure of data due to a legal obligation.

  • When authorized by law, and in particular in any of the following cases:
    a) When the processing or disclosure is intended to satisfy a legitimate interest of the data controller or recipient protected by such law.
    b) When the processing or disclosure of the data is necessary for the data controller to comply with a duty imposed by such law.

  • Disclosure of data for the fulfillment of a contractual obligation, for the development, fulfillment, and control of the existing relationship with you in relation to the service contracted with CALAF TRENCHING, SLU.

In this regard, your data may be disclosed to third parties, suppliers, or professional service providers when necessary for the proper fulfillment of the aforementioned legal and/or contractual obligations. These providers will not process your data for purposes other than those previously informed by CALAF TRENCHING, SLU.

In cases where, for better management and provision of services, third parties access data on behalf of CALAF TRENCHING, SLU, the company guarantees the confidentiality of personal data processing. In all cases, the corresponding data processing agreement will be signed with the providers.

International data transfers
CALAF TRENCHING, SLU will not carry out any international data transfers. However, if any of the suppliers of CALAF TRENCHING, SLU necessary for the fulfillment, control, and management of the relationship with you in connection with the contracted service are located outside the European Economic Area (European Union countries plus Liechtenstein, Iceland, and Norway), CALAF TRENCHING, SLU will adopt appropriate safeguards, ensuring at all times the integrity and confidentiality of your data.


Accuracy of personal data

If you do not provide us with your data or if you provide them incorrectly or incompletely, we will not be able to process your request, making it impossible to provide the requested information or to contract the services.

The data subject guarantees that the data provided are truthful, accurate, complete, and up to date, and undertakes to inform us of any changes through the channels indicated at the beginning of this policy.

Data collected by users of the services

In cases where the user includes files containing personal data on shared hosting servers, CALAF TRENCHING, SLU is not responsible for the user’s non-compliance with the GDPR.


Intellectual property rights https://calaftrenching.com

CALAF TRENCHING, SLU holds all copyrights, intellectual and industrial property rights, know-how, and any other rights related to the contents of the website https://calaftrenching.com and the services offered therein, as well as the programs necessary for their implementation and related information.

The reproduction, publication, and/or use of the contents of the website https://calaftrenching.com, in whole or in part, other than for strictly private use, is not permitted without prior written consent.

Software intellectual property

The user must respect third-party software made available by CALAF TRENCHING, SLU, even if it is free and/or publicly available.

CALAF TRENCHING, SLU holds the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or license, through the contracted service, to the software necessary for the provision of the service, nor to the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for their duration.

Any action exceeding the scope of the contract will require written authorization from CALAF TRENCHING, SLU. The user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of servers owned by CALAF TRENCHING, SLU and assumes civil and criminal liability for any incidents that may occur in the servers and security systems as a direct consequence of negligent or malicious actions.

Intellectual property of hosted content

Any use contrary to intellectual property legislation of the services provided by CALAF TRENCHING, SLU is prohibited, in particular:

  • Use that is contrary to Spanish law or infringes the rights of third parties.

  • The publication or transmission of any content that, in the opinion of CALAF TRENCHING, SLU, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.

  • Cracks, software serial numbers, or any other content that infringes third-party intellectual property rights.

  • The collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679.

  • The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user bears full responsibility for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions relating to intellectual property, third-party rights, and the protection of minors.

The user is responsible for compliance with applicable laws and regulations and with the rules governing online services, e-commerce, copyright, public order, and universal principles of Internet use.

The user shall indemnify CALAF TRENCHING, SLU for any expenses incurred as a result of CALAF TRENCHING, SLU being implicated in any proceedings for which the user is responsible, including legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted information

CALAF TRENCHING, SLU performs backups of content hosted on its servers; however, it is not responsible for the accidental loss or deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period since the last backup.

The services offered, except for specific backup services, do not include the restoration of content stored in backups made by CALAF TRENCHING, SLU when the loss is attributable to the user. In such cases, a fee will be determined according to the complexity and volume of the recovery, subject to prior acceptance by the user.

Data restoration is only included in the service price when the loss of content is due to causes attributable to CALAF TRENCHING, SLU.

Commercial communications

In application of the LSSI, CALAF TRENCHING, SLU will not send advertising or promotional communications by email or any other equivalent electronic means unless they have been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a prior contractual relationship, CALAF TRENCHING, SLU is authorized to send commercial communications relating to products or services of CALAF TRENCHING, SLU that are similar to those initially contracted by the client.

In all cases, users, after verifying their identity, may request not to receive further commercial information through the Customer Service channels.